As We Change, Return Goods
2155 S. Oakwood Road
Oshkosh, WI 54906
Telephone:
1-800-858-4979
Facsimile:
1-888-534-8469
e-mail: Customer Service
www.aswechange.com
Our Commitment To Privacy
Privacy and security are of prime concern to Internet site visitors and shoppers,
and our aswechange.com policy is to respect and protect your privacy.
Privacy Policy Acceptance
Please read this Privacy Policy to understand our practices as you use aswechange.com.
If you have any questions regarding this Policy, please direct them to
Customer Service. Your use of aswechange.com constitutes your acceptance
of this Privacy Policy. Your informed consent shall be in the form of your decision
not to utilize applicable opt-out features referred to throughout this Privacy Policy.
Aswechange.com reserves the right to offer third party services and products to
site users and shoppers who have given their informed consent.
Privacy Policy Updates
We may periodically revise our Privacy Policy. Should we change our Privacy Policy
in any way, we will post the changes on our Internet site. The date of the last
update of this Privacy Policy is shown above. Use of personal information we gather
now is subject to our privacy policy in effect at the time of use.
Registering With aswechange.com
You are not required to submit any personal information to visit most areas within
aswechange.com. Listed below is the type of information we collect within specific
areas of aswechange.com and an explanation of how such information is used. Whenever
you register your e-mail address and other information, you represent to aswechange.com
that you have the authority to register such information.
Contact Us
If you choose our Contact Us option, a pop-up e-mail window will appear
for you to submit your e-mail inquiry and/or comments. We currently use the information
you provide solely for the purpose of responding to your online inquiry.
Catalog Requests
If you request a catalog and provide your contact information, you might receive
periodic communications. For example, this information might be shared with other
companies whose products and services we feel would be of interest to you. If you
would not like to have your contact information shared with other companies,
click here to opt-out.
Shopping: aswechange.com
If you would like to complete an online transaction on aswechange.com you will be
asked to provide certain personal information in order to complete your online transaction.
This information is utilized to complete your e-commerce transaction.
In addition, your name will be placed in our “House File.” Our House File is a large
database of As We Change customers. If you provide us with your contact information,
you might receive periodic communications. For example, this information might be
shared with other companies whose products and services we feel would be of interest
to you. If you would not like to have your contact information shared with other
companies, click here to opt-out.
Except as set forth in this Privacy Policy, aswechange.com will not disclose your
personally identifiable information to outside parties, unless required to do so
by law enforcement, judicial or other governmental authorities.
We do not participate in bulk e-mail solicitations (“spam”). We will use your e-mail
address and/or contact information only as described in this Privacy Policy or to
tell you about services or products that might be of interest to you.
Aggregate, Non-Personally Identifiable Information Collection and Use
Aswechange.com conducts internal research on our users’ demographics, interests
and behaviors based on information you provide to us upon registration, during a
promotion, or from our Internet server log files. We utilize this internal information
to better understand and serve our Internet site users and improve our shopping
customers’ experience. For example, we track the number of visitors who view particular
pages to learn which sections within our site are most popular and to measure site
traffic. Only non-personally identifiable aggregate information is collected for
such internal research purposes.
Cookie Technology
Aswechange.com uses cookies for Web site tracking products that write a random user
number in a cookie that is stored on your computer. This tool helps us to understand
how our site visitors use the services and resources we provide (e.g., type of browser
used, Internet Service Provider used, how often site visited, and time of day visited)
as well as allow us to track traffic from partner sites to ours. The cookie is in
no way related to your personal information that you provide to us. You can choose
to disable cookies in your browser settings and will still be able to use our site;
however, if you do this, you will not be part of the Web site statistical usage
figures we track.
Other Sites
Aswechange.com may contain links to other sites from certain areas of our site.
Aswechange.com is not responsible for the privacy practices or the content of such
other third party sites. Please note that if you provide any information directly
to other sites with whom we link, different rules might apply regarding privacy
and security. We encourage you to investigate other sites’ policies before disclosing
information to third parties. Aswechange.com provides links with other sites that
offer additional useful information and/or services to our customers.
Opting Out
Aswechange.com provides you with the opportunity to receive additional information
on services and products that might interest you. As described above, wherever such
offers are made within various areas of our Internet site, you have the choice to
opt-out. You can opt-out by sending an e-mail to
Customer Service (please be sure to include your name and complete mailing
address in the message and kindly type ”e-mail privacy” in the subject line to ensure
timely processing); or you can telephone 1-800-203-5585, and one of our friendly
Customer Care Associates will help you.
E-mail Policy
Automatic e-mails
Aswechange.com will automatically send a customer a confirmation e-mail after a
customer has completed a purchase on the aswechange.com site. The customer may also
receive an automatic shipping confirmation e-mail (when available). Customer will
receive an automatic e-mail confirming their participation in our e-mail promotions.
E-mails to Customer Service
E-mails addressed to customer service will be answered within 24-48 hours of receipt
or sooner (excluding holidays). At this time, customers will not receive an automatic
reply to their e-mail to confirm receipt of e-mail. E-mail addresses received through
queries to customer service will not be added to any promotional lists unless specifically
requested by customer.
Promotional E-mails
From time to time, aswechange.com will send its customers promotional e-mails. These
e-mails may contain special notifications, coupon discounts, shipping specials,
pre-catalog previews, or more. Aswechange.com sends an average of 4 e-mails per
month to its customers. During certain times of the year, such as June/July and
November/December, customers may see an increase in e-mails received.
Participation in the e-mail promotional program is free and voluntary for the customer.
Customer may participate by registering with As We Change and checking the box next
to the verbiage, "Yes, I'd like to receive e-mails from your company regarding specials
and promotions" located on the registration page.
Checking the box (or leaving checked) will indicate your consent to receive promotional
e-mails from aswechange.com and its parent company, Blyth, Inc. ONLY. A subsequent
notification e-mail will be automatically sent to the customer's e-mail address
to confirm their participation in our e-mail promotional program.
Except as set forth in this Privacy Policy, we do not sell or rent to third parties
our customer's e-mail addresses.
Unsubscribing from Promotional E-mails
If the customer wishes to remove herself from our e-mail promotional program, she
may do so by clicking the unsubscribe link at the bottom of any of our promotional
e-mails at any time.
If customer indicates acceptance to participate but later unsubscribes through the
unsubscribe link and then later wishes to re-subscribe, customer should e-mail Customer Service with the following information:
- First and Last name
- E-mail Address
- Indicate the wish to be added back to the promotional e-mail program.
E-mail address change notification
If customer's e-mail address should change and customer would like to notify aswechange.com
of the change, customer should e-mail Customer
Service the following information:
- First and Last name
- City and Zip Code
- Old e-mail address
- New e-mail address
Aswechange.com will make every effort to make this change as soon as possible.
Sale or Transfer of our Business
If we sell all or a part of our business or make a sale or transfer of assets or
are otherwise involved in a merger, acquisition, or business transfer, we may transfer
your personal information to a third party as part of that transaction.
Security Policy
Aswechange.com is committed to protecting your privacy, and security for personally
identifiable information is of great importance to us. We utilize industry-standard
encryption software to safeguard online transactions and have strict managerial
security procedures in place. Our firewall and Secure Socket Layer (SSL) encryption
software protect personal information you send over the Internet directly to aswechange.com
ensuring Internet transactions remain private and secure.
While we are completely committed to the security of your information, no data protection
method can be guaranteed to be 100% secure. Although we make every effort to protect
your personal information, aswechange.com cannot ensure the security of any information
you transmit and will not be liable for disclosures of personal information due
to errors in transmission or unauthorized acts of third parties.
Feedback
Aswechange.com welcomes your questions and comments about privacy. Please e-mail
us at Customer Service.
Security Policy
As We Change offers the industry standard security measures available through your
browser called Secure Socket Layer (SSL) encryption. SSL encryption secures all
orders submitted over the Internet. You enter the secure portion of our site when
you make a purchase, register, or submit a request for a catolog. You will see the
"secure connection" indicator on your browser. Secure indicators include:
- An SSL icon shows you that you're in a secure connection (such
as the "closed padlock" on Internet Explorer).
- The web site address changes to one that begins with "https" (check
for the "s").
We guarantee that every transaction you make at the As We Change website, www.aswechange.com,
will be 100% safe. This means you pay nothing if unauthorized charges are made to
your card as a result of making a purchase at www.aswechange.com.
Guarantee Details: Under the Fair Credit Billing Act, your bank
cannot hold you liable for more than $50 of fraudulent charges. If your bank does
hold you liable for any of this $50.00, As We Change will cover the entire liability
for you, up to the full $50.00. As We Change will only cover this liability if the
unauthorized use of your credit card resulted through no fault of your own from
purchases made at www.aswechange.com while using the secure server.
In the event of unauthorized use of your credit card, you must notify your credit
card provider in accordance with its reporting rules and procedures.
If you feel that this site is not following its stated privacy/security policy,
please contact us at, Customer Service,
or at the addresses or phone number listed below.
As We Change, Return Goods
2155 S. Oakwood Road
Oshkosh, WI 54906
Telephone:
1-800-858-4979