International Orders:
Products can be shipped to mainland US, Alaska, Hawaii and Puerto Rico-sorry we are
unable to ship to international destinations at this time.
Returns & Exchanges:
Should you be less than satisfied with your
purchase, simply return it to us within 45 days from ship date and
we will exchange it, issue credit, or refund the purchase price less
shipping and handling charges. Supplements may be returned
within 120 days from ship date. All garments, swimwear, footwear,
bedding, equipment must be in new, unworn, unused condition
with hangtags attached, all components included, and in original
packaging. Beauty/personal care items must be less than 20%
consumed. Items purchased as a set must be returned as a set. Wrap the item(s) securely and include the completed return form
that was included with your shipment, indicating the reason for
your return. Return postage and insurance (recommended in case
of loss in transit) are the responsibility of the customer. Please allow
up to 3 weeks to process your return.
Send returns to the following address:
Attn: As We Change Returns Department
2155 S Oakwood Rd.
Oshkosh, WI 54906
Pricing and Availability:
Item prices and shipping and handling rates on this website supercede printed catalogs. While we order all merchandise to support our online store, we may occasionally experience greater than expected demand for an item or an unforeseen delay in shipment to us. Should an item be delayed, you will be advised at the time of purchase, of the expected shipping date. Your credit card will not be charged until we ship your item(s). Shipping and handling is charged only once, at time of initial shipment. Availability and prices are subject to change. Upon your request, a one-time adjustment on full-price merchandise that has been marked down may be made within 14 days from the date of shipment.
Shipping & Handling, Rush Delivery:
Items in stock will ship within 48 hours after receiving your order. Depending on your location,
your order should arrive within 5 to 7 business days. Please allow a maximum of 10-14 days. If you
would like your delivery sooner, we offer Rush Delivery, on most items, for an additional charge.
| Merchandise Subtotal | Please Add |
|---|
| |
| $0.00 - $15.00 | $5.95 |
| $15.01 - $25.00 | $6.95 |
| $25.01 - $40.00 | $8.95 |
| $40.01 - $50.00 | $9.95 |
| $50.01 - $75.00 | $11.95 |
| $75.01 - $100.00 | $12.95 |
| $100.01 - $150.00 | $14.95 |
| $150.01 or more | $16.95 |
| | |
| Rush Delivery Options: |
|---|
|
FedEx Ground/Home
|
For each additional shipping address: Please add $6.95.
Rewards Members: Shipping and Handling policy of $5.95 will apply to all orders up to 30 lbs. For orders over 30 lbs, you will be charged shipping at cost.
"Oversized" merchandise, noted in product description, is quoted separately. Please call. Additional shipping charges may apply to certain items shipped to Alaska, Hawaii or an APO/FPO address. Please allow 1 to 4 weeks for military delivery.
Rush Delivery available for most items.
Items that are not available for Rush Delivery are noted in the product descriptions.
These include some of our larger/heavier exercise equipment, or items that come
directly to you from the manufacturer. If you are unsure, please call us.
Sales Tax:
We are required by law to collect state taxes from residents of Wisconsin and Colorado.
Out of Stock Items:
Occasionally, one or more of the items you order may be out of stock. In-stock items will be shipped immediately. If an item is out of stock, we'll let you know when we'll have it available for delivery. Your credit card will be billed only for the items shipped, along with your one-time shipping & handling charges. Back orders will be shipped promptly on availability.
If you'd prefer to talk to someone directly about our products or your order, please call us toll free at 1-800-203-5584, from 4:00AM to 11:00PM (Pacific) 7 days a week